While we stand behind the quality of our plant material, there are certain conditions where plant replacement is not covered. Once installation is complete, ongoing care becomes essential, as plants are living organisms that require proper watering, attention, and maintenance.
Warranty exclusions typically include plant loss due to extreme or abnormal weather conditions (such as drought, severe freezes, or flooding), damage from animals, insects, or disease (unless covered under a maintenance program), and issues related to improper care like over- or under-watering or chemical damage.
Additionally, certain plantings are not covered, including annuals, bulbs, plants in containers, client-transplanted materials, and trees installed by spade.
We’ll review all warranty details with you upfront, and ongoing maintenance is the best way to protect the health and longevity of your landscape.
